Frequently Asked Questions

Everything you need to know about our custom software development, ERP systems, delivery timelines, source code ownership, and local on-site support in Salem.

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Source Code & IP Ownership
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General & Company Overview

Unlike generic agencies that assemble off-the-shelf templates or lock you into recurring proprietary software licenses, I Info Vision builds high-performance, custom-architected software systems designed around your exact business workflows.

Key differentiators include:

  • Direct Senior Engineer Access: You collaborate directly with solution architects and lead developers, eliminating non-technical intermediaries.
  • 100% Source Code Transfer: Complete intellectual property transfer with no vendor lock-in.
  • Salem Physical Headquarters: Walk-in accessibility, physical whiteboard strategy sessions, and rapid in-person deployment across Western Tamil Nadu.
  • Backed by Yasmeen Group: Operational stability and enterprise credibility supported by multi-industry group backing.

Absolutely. We welcome in-person visits at our Salem Technology Center!

Our office is conveniently situated at:

I Info Vision Engineering Headquarters
#9/136, No.1, First Floor, Trichy Main Road, Chinnaiyapuram,
Dasanaickenpatti, Salem – 636201, Tamil Nadu, India.

We are open Monday through Saturday from 9:30 AM to 6:30 PM. Call us ahead at +91 98944 80585 so our technical directors can prepare an initial project outline before your arrival.

I Info Vision operates as the dedicated Technology & Digital Innovation division of the Yasmeen Group. This partnership gives our engineering firm institutional financial stability, robust multi-industry domain expertise (textiles, manufacturing, logistics, retail), and the infrastructure required to support multi-year enterprise contracts with total reliability.

Custom Software & Enterprise ERP

While packaged software works for generic accounting, growing businesses in specialized sectors (such as textile mills, sago production, fabrication, and multi-branch retail) quickly encounter roadblocks:

  • No Per-User Subscription Tax: Commercial SaaS charges monthly fees per user. As your staff grows from 10 to 100 users, annual software costs explode. Our custom ERPs come with unlimited user accounts on your private server.
  • Matches Your Exact Shop-Floor Process: You do not need to alter your factory or warehouse operations to fit rigid software constraints. We tailor the database fields, approval chains, and reports to your exact operational procedures.
  • Real-Time Hardware & WhatsApp Integration: Seamlessly connect weighing scales, thermal barcode printers, RFID scanners, and automated WhatsApp alert bots for payment receipts and dispatch confirmations.

Yes. All our billing software and custom ERP solutions are 100% compliant with Indian GST requirements.

Features include:

  • Direct Government e-Invoicing Portal API integration (generating IRN numbers and signed QR codes directly on invoices in 1.2 seconds).
  • Automated Part-A and Part-B e-Way Bill generation directly from dispatch slips.
  • One-click GSTR-1, GSTR-3B, and GSTR-9 tax reconciliation summaries in JSON and Excel formats ready for chartered accountants.

Yes. We conduct automated ETL (Extract, Transform, Load) migrations from Tally XML, SQL Server, MySQL, Access, and multi-year Excel spreadsheets.

Our data engineers clean duplicate customer accounts, sanitize inventory SKUs, map opening balances, and verify historical financial ledgers with zero downtime during the cutover weekend.

Yes. Every system we engineer features a responsive, mobile-optimized progressive web app (PWA) or native Android/iOS companion application.

Executives can monitor live sales dashboards, approve purchase orders, track field agent geo-locations, and generate outstanding statements from any smartphone anywhere in the world.

Pricing, Contracts & Timelines

Because every solution is purpose-built for the client's specific business demands, costs are calculated based on scope, architectural complexity, and third-party integrations:

  • Custom Web Portals & Corporate Sites: High-speed, responsive, SEO-optimized business websites typically range between ₹25,000 to ₹75,000 depending on interactive calculators, CMS, and dynamic features.
  • E-Commerce & Multi-Vendor Platforms: Custom online stores with payment gateways, logistics integration, and inventory sync start from ₹60,000 to ₹1,80,000.
  • Bespoke ERP & Industrial Automation Systems: Enterprise platforms, custom ERP modules, and manufacturing control systems range from ₹1,20,000 to ₹4,50,000+ depending on factory size, modules, and hardware connectivity.

We provide a 100% free, line-item itemized proposal with transparent deliverables and zero hidden fees.

We work with agile sprint cadences with bi-weekly demonstrable releases:

  • High-Performance Web Applications: 2 to 3 weeks from approved UI mockups to live deployment.
  • SaaS Platforms & Mobile Applications: 4 to 6 weeks including beta testing and app store approvals.
  • Full Enterprise ERP Systems: 6 to 10 weeks across requirements mapping, development, staff UAT (User Acceptance Testing), and final production data migration.

We protect our clients' capital through progress-driven milestone releases:

  • Phase 1 (Kickoff): 30% advance upon contract signing and architecture blueprint approval.
  • Phase 2 (Alpha Demo): 30% upon interactive frontend and core workflow demonstration on staging servers.
  • Phase 3 (User Acceptance Testing): 30% upon complete feature completion and end-user testing sign-off.
  • Phase 4 (Final Handover): 10% post-production deployment, staff onboarding, and source code transfer.

Source Code, Security & IP Ownership

Yes, 100%. You hold unrestricted legal ownership of your entire software asset.

Upon project sign-off and final payment settlement, we push all Git repositories, compiled production bundles, schema migration files, API documentation, and server configuration scripts directly to your private accounts. You are never locked in or forced into continuing subscriptions.

Yes. We routinely execute mutual Non-Disclosure Agreements (NDAs) prior to examining your proprietary workflows, algorithms, or client databases.

All engineers and architects on our staff are bound by strict non-disclosure obligations, and all internal source code repositories are isolated with multi-factor authentication and role-based access control.

We implement military-grade backup and recovery protocols:

  • Automated 6-hour point-in-time database snapshots stored across geographically redundant S3/Cloud storage buckets.
  • End-to-end TLS 1.3 encryption in transit and AES-256 encryption at rest.
  • Automated health check monitors alerting our DevOps team immediately in the event of unexpected memory spikes or connection anomalies.

Salem Local Support & On-Site Training

Yes. On-site staff training is a core pillar of our delivery standard.

Because software is only effective if your everyday team uses it comfortably, our technical trainers visit your facilities in Salem, Namakkal, Erode, or Attur to conduct hands-on training sessions in both Tamil and English.

We also provide laminated shortcut sheets, step-by-step video tutorials, and dedicated WhatsApp support groups for rapid troubleshooting.

Every solution delivered by I Info Vision includes 90 days of comprehensive post-launch warranty and technical support at zero additional charge.

For ongoing operations, we offer Service Level Agreements (SLAs) with:

  • Critical Incident SLA: < 30-minute response time for billing or server downtime.
  • Direct Tech Hotline: Priority phone and WhatsApp lines connected directly to senior engineers.
  • On-Site Technician Dispatch: Physical on-site visits within 2 to 4 hours for clients within Salem district.

AI, Machine Learning & Algo Trading

Our trading automation engines integrate natively with official broker APIs across India:

  • Zerodha (Kite Connect API)
  • Angel One (SmartAPI)
  • Alice Blue (ANT Web / Python API)
  • Upstox API v2
  • Interactive Brokers & Dhan

We deploy algorithms on ultra-low latency Virtual Private Servers (VPS) configured near Mumbai exchange data centers with automated risk filters, max drawdown stops, and real-time Telegram trade alerts.

Yes. We build secure Retrieval-Augmented Generation (RAG) knowledge assistants that allow your management team to query complex internal documents, customer history, and financial ledgers using natural language.

All proprietary data is indexed using private vector databases with strict tenant isolation, ensuring zero data leakage to public AI models.

Still have unanswered questions?

Every software venture is unique. Speak directly with our Salem engineering leadership to evaluate your technical specifications and receive a complimentary scope roadmap.

Book a Technical Consultation → +91 98944 80585